SMS Consent Policy

How recipients opt in

A recipient may opt in by entering a mobile number in an NTI or participating platform form and affirmatively selecting the SMS consent checkbox, or by making a documented written request to receive texts. The checkbox is not preselected.

The consent disclosure presented at collection states: “By checking this box, you agree to receive conversational and service-related text messages from Norbeck Technologies, Inc. at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.”

Messages recipients may receive

Messages may include responses to an inquiry, service updates, appointment or account notices, requested support, and other communications related to the recipient’s relationship with NTI or the identified participating platform. Message frequency varies based on the interaction.

Costs, cancellation, and help

• Message and data rates may apply.
• Reply STOP to any message to cancel future text messages.
• Reply HELP for help or contact NTI using the details below.
• Consent to receive text messages is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.

Consent records and privacy

NTI maintains records of the consent language, date, time, source, telephone number, and opt-out status as reasonably necessary to document compliance. Mobile information and SMS opt-in consent are not sold or shared with third parties or affiliates for marketing or promotional purposes.

For more information, review the Privacy Policy and Terms and Conditions.

Support

For help, email info@norbecktech.com or call (301) 798-9109.