Privacy Policy

Information we collect

We may collect information you provide directly, including your name, business name, email address, telephone number, inquiry details, communication preferences, and records of your consent. We may also collect limited technical information, such as browser type, pages visited, approximate location, and security or diagnostic logs.

How we use information

• Respond to inquiries and provide requested services or account support.
• Send operational, service, security, or appointment-related communications.
• Send text messages only when the recipient has provided applicable consent.
• Maintain consent, opt-out, delivery, security, and compliance records.
• Improve, protect, and measure our websites, platforms, and services.

Mobile information and SMS consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except providers that support delivery of the requested messaging service and are required to protect that information.

Consent to receive text messages is not a condition of purchase. You may opt out at any time by replying STOP. See our SMS Consent Policy.

When information may be disclosed

We may disclose information to service providers acting on our instructions, when required by law or legal process, to protect rights and security, or as part of a business transaction subject to appropriate safeguards. We do not sell personal information.

Retention and security

We retain information only as long as reasonably necessary for the purpose for which it was collected, applicable legal requirements, dispute resolution, and security. We use administrative, technical, and organizational safeguards designed to protect information, but no electronic system can be guaranteed completely secure.

Your choices

You may ask to access, correct, or delete personal information, subject to legal and operational retention requirements. You may unsubscribe from email using the instructions in the message and opt out of text messages by replying STOP.

Contact us

Questions or privacy requests may be sent to info@norbecktech.com or by phone at (301) 798-9109.